bonus game
bonus game
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This app is available for your device
bonus game
This app is available for your device
Contact
+91 8493921020
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the bonus game?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to log in securely. This streamlined process eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, ensure you have a strong internet connection and wait for a stable signal. If you don't receive the OTP after the allotted time, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active number. If your number has changed, submit your updated KYC (Know Your Customer) details to our customer support team via email to facilitate the account transfer. This will help resolve the issue and regain access to your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once updated, you can log in and start playing without any problems. This should ensure you have access to the latest features and gameplay.
Q1: What is the minimum withdrawal amount in the bonus game?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for funds earned from gaming, not bonus amounts. This means users can access their actual earnings, but not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, you must upload and save your Aadhar card, UPI, and bank details within the app. This is a mandatory requirement as part of the KYC (Know Your Customer) verification process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasionally payment delays may occur, requiring a wait of up to 24 hours. This variance in processing time is worth noting when using the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used within the gaming platform and cannot be withdrawn. Any winnings from games played with the bonus can be withdrawn. This ensures the bonus is used solely for gameplay.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, don't worry, as the money will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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